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FAQ

Yes, Eric teaches all the online classes, and so you will always work with him. 

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"Will I always have the same teacher?"

Yes, absolutely! We can focus on anything you like. For example, if you are mostly interested in movies, then we can discuss those. If you need to prepare for a test, we can work on that. Or if you need to improve your business English skills, we can focus on those things. Anything is ok!

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"Can I decide what we talk about?"

You need a computer with a camera and a microphone. You also need a good Internet connection.  You might also want a notebook and something to write with if you would like to take notes.

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"What do I need for lessons?"
"What is Paypal and what is Skype? Are they free?"

Paypal:

Paypal is a great way to pay for online services. And it’s free to use. You just have to set up an account. Paypal is also a convenient way to pay using a credit card. You can sign up with Paypal here

 

Skype:

Skype is an online video chat application. It’s completely free to use. You just need to create an account with Skype, then download their app and install it on your computer. You can sign up with Skype here

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If you are late, it’s ok. I will wait for you until the scheduled time is over. Once you have scheduled that time and paid for it, then that time belongs to you. However, I won’t be able to extend the lesson beyond the scheduled ending time because I may have another student waiting. Also, if you miss the entire lesson without giving me at least 24 hour notice, I can't refund or reschedule your lesson.

"What if I'm late or I miss a lesson?"

Sometimes things happen in life that you can’t plan for. Sometimes teachers have to change plans too, so I understand. However, once you book and pay for a lesson, it can’t be refunded. However, if you can’t meet for a lesson, I’m happy to reschedule your lesson for a different day. I do need to know at least one day in advance though if you want to reschedule.

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"Can I cancel a lesson and get a refund?"
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